Based on Marcel van den Berg’s well-received demo at the Appian Europe 2023 conference, we explore various aspects of AI, large language models, technical details and the impact of these technological marvels on us and our clients.
Large language models allow us to treat a computer just like a human. Using natural language, we can ask for things. In the context of business process automation, we need to tell that model in which specific context of semantics, data and knowledge to answer our questions. Wo discuss what is needed to add this to a typical Appian application. And alongside all the excitement about AI, we cover some important questions that are critical to its use in a business.

Find additional information about Marcel’s demo here: Appian AI Claims Prototype Supportive Content